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Viewing Help Requests.

Use the Help Requests tab to view help requests submitted to ZippyAssist.

Greg Elisara avatar
Written by Greg Elisara
Updated over a year ago

By default requests are displayed in pages containing 15 rows, ordered by date and time submitted, with the most recent request shown first.

There are a multitude of ways to filter, sort, and display rows.

You can also export data from the view.

To see the detail of any row, click the expand icon β€œ+” in the Type column. The row will expand to show all help request fields with any information provided by the customer.

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